Insurance Coverage Checklist
The three policies, what each one covers and where it stops, the questions to ask at renewal, and space to write down who covers what.
The Excel workbook is the fill-in version — formulas and print setup included. The PDF is generated from the same workbook, so the two never disagree. Nothing is sent to us either way.
When water comes through a ceiling from the unit above, a lot of boards would say the association’s insurance pays to fix it. That is usually only part of the answer. Three policies are involved in a claim like that — the association’s master policy, the owner’s own policy, and the board’s coverage for itself — and the trouble is in where each one stops.
This checklist lays out those three, using Illinois as the worked example because its law puts most of this in one section, and gives you space to write down what your own policies actually say.
Where the master policy stops
In Illinois the master policy covers the common areas and the units for the full cost to rebuild to today’s code — not what the building would sell for. But “the units”, unless the board has decided to cover more, generally means the bare walls, floors and ceilings. Anything an owner installed or upgraded — flooring, cabinets, fixtures, appliances — is on the owner. And even for what it covers, the master policy pays only after the deductible.
Water is where the surprises live. To an insurer, a burst pipe, a slow leak, ice backing up and water coming in from outside can each be treated differently, and some aren’t covered unless they’ve been added. So the checklist doesn’t ask whether you’re covered for water damage. It asks about each way water could get in, one at a time, and the answers should come from the policy wording and your agent, not from memory.
Decide the deductible before the claim
If the deductible is $10,000 and the leak costs $15,000, somebody has to come up with the other ten. In Illinois the board picks who: the association as a common expense, the owner whose unit the damage started in (after notice and a chance to be heard), or the owners whose units were damaged. Decide it now and the answer is already there when a leak happens. The board can also require every owner to carry coverage for damage that starts in their unit and spreads — including the neighbour’s deductible.
Then put the whole answer in one statement — what the master policy covers, what owners carry themselves, and who pays the deductible — and send it to every owner. The sheet has a place for it, and for the date it went out.
The board’s own coverage
D&O defends the board when someone sues over a decision it made — how a rule was enforced, a disclosure package, a contract. It doesn’t cover something a board member did knowing it was wrong; that’s what the fidelity bond is for. In Illinois an association with six or more units needs one, and its amount isn’t the board’s choice: it has to cover everything the association holds, reserves included. It won’t grow with the reserves unless someone asks.
Once a year
These may be one package or separate policies with different renewal dates. Either way, go through all of them once a year with whoever handles the association’s insurance, using the renewal questions on the sheet. Two are on the board rather than the agent: making sure every vendor paid more than $10,000 a year names the association as an additional insured on their certificate, and asking every owner for proof of their own coverage.
The law also builds in two protections you don’t have to ask for: the master policy can’t sue an owner to recover what it paid, and when both policies cover the same damage, the master policy pays first.
Not legal or insurance advice. Your state’s law and your own declaration and bylaws decide the details — confirm with your agent and your association’s attorney.
Who it's for
Condo and HOA boards that assume the association's insurance covers more than it does, and boards that want the answer written down before the next leak.
What's inside
Every section, so you know before you download
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The three policies
The master policy, each owner's own policy (HO-6) and the board's D&O — what each covers, where it stops, and the Illinois subsection behind it, with space for carrier, policy number, renewal date and limit.
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Also required in Illinois
The fidelity bond for associations of six or more units, sized to everything the association holds, reserves included — and commercial general liability, which the video doesn't cover.
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Who covers what
Inside the unit — walls, flooring, cabinets, fixtures, appliances, paint, belongings — then each way water gets in, and damage that spreads to a neighbour. Yes, No or Ask for the master policy and the owner's, with notes.
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Who pays the deductible
The three options Illinois gives the board — the association as a common expense, the owner where the damage started, or the owners whose units were damaged. Mark the one you adopt.
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The statement for every owner
The deductible, what the master policy covers, what owners carry themselves and who pays the deductible, in one place, with the date it was adopted and sent.
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Questions to ask at renewal
Rebuild cost, the deductible, each water scenario, the bond and the D&O limit with whoever handles the insurance — then the board's own two: vendor certificates and owners' proof of coverage.
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Vendor certificate log
Every vendor paid more than $10,000 a year, whether their certificate is on file, whether it names the association as additional insured, and when it expires.
Related episode
The Leak Your Condo Association's Insurance Won't Cover
This worksheet accompanies an episode of HOA Essentials, our video series for self-managed boards.
Watch the episode →Next step
Found gaps while filling this in?
The Building Health Score asks your board the same kind of questions across six areas — reserves, governance, maintenance and more — and tells you where you actually stand. Free, and about ten minutes.
Check your building's health score →Insurance Coverage Checklist
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